Having created your design for you we can also offer you access to our subscription based design and listing management software.
This feature rich software allows you to make changes to the appearance of your design, add and manage holiday banners in eBay, create listings in design view and upload directly to eBay, revise descriptions in eBay listings and much more.
You do not have to be an expert developer - this software is designed to let you take control of your shop and listing designs without requiring detailed HTML knowledge.
The table below shows the features available. Please note that the appropriate subscription level for a Standard eBay package is the Standard subscription, Professional eBay package requires a Professional subscription and a Premium eBay package requires the Premium subscription. It is possible to upgrade to higher subscription level, but you cannot opt for lower level subscription.
All of the features listed below represent additional services that we can offer if you choose not to subscribe to eSeller Manager. They are all subject to quote.
Details of features
Your design style sheets and banner images can be hosted on our servers. Hosting, either on our servers or your own, is mandatory for the delivery of your design, the maintenance of dynamic elements like shop categories. The amount of space allocated on our server is determined by the subscription package. Additional space is available, subject to quote.
Create item listings using your listing design. Add product information, pricing, and manage multiple images in listings. Any number of images can be added to your item listing without incurring eBay fees.
Once you have created your new listing in design view you can upload it directly to eBay.
If you already have an active item listing in eBay that requires revision you can create the listing description in ESM and revise the description in eBay without ending your listing.
Main Banner Management
Your primary banner images can be replaced for a fresh look or when you want to run special deals and promotions.
Holiday Image Management
eBay standard holiday settings are not highly visible. Custom holiday banners can be displayed on your store and items. You have the option to design your own holiday banners and can display them in eBay via ESM.
Featured Item Management
The items that are displayed in featured items can be managed through ESM. Either set the display to random (default setting) or specify the items that should appear in the scrolling display.
Home page Image Management
All images on the home page of a Premium Shop design can be managed by the user. Keep your design fresh and updated by making regular changes
Manage Custom Promotion Boxes
All promotion boxes are created as images. With the Premium package you can refresh your promotions by replacing these images with new ones as required
Premium users can upload images in bulk to our hosting with ease. Storing images on our servers will significantly speed up the process of creating your listings in ESM. Storage space is limited to 1GB on the Premium package. Additional storage is available, subject to quote.
GroupWise Featured Item Management
Users can create multiple sets/groups of Featured items and assign a set/group of items to the Featured items for a specific product. This is a powerful tool for specifically targeting products that are a natural complement to an item being viewed.
Bulk Description Generator
Users can upload an Excel sheet with data in a specific format. Using tags, the column data is pulled into the description section of the listing design. The listings, now complete with design HTML can be exported to .csv file for upload to eBay via TurboLister, File Exchange, ESM or similar.
We offer free email support to assist in the use of the designs we have created and getting the best out of eSeller Manager. Any bug fixes are also included in our support ticketing system. We will respond to support tickets as quickly as possible but priority is given based on the subscription package you have selected.
All support is offered via email - we do not offer telephone support, except in exceptional circumstances where email support would not be appropriate. This ensures that we have a complete record of the support request and the subsequent actions taken. It also ensures that we operate an effective and fair queuing system.
Changes to your designs or any additional development work are not covered by the free support system. These will be quoted and charged as separate projects.